Terms of service

Last updated: Septemmber 17, 2025

Welcome to Pillowlogue. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Pillowlogue, you agree to these Terms. Please read them carefully before placing an order.

1. General Conditions

  • Pillowlogue is operated through Shopify.

  • We reserve the right to refuse service to anyone, at any time, for any reason.

  • You agree not to use our products for any unlawful or unauthorized purpose.

2. Products & Availability

  • We make every effort to display our products as accurately as possible. Colors, textures, and dimensions may vary slightly due to screen settings or handmade variations.

  • We reserve the right to limit quantities, discontinue products, or update pricing without notice.

3. Orders & Payments

  • By placing an order, you agree to provide accurate billing and shipping information.

  • Payments are processed securely through Shopify’s payment gateway. We accept major credit cards and other payment methods offered at checkout.

  • Orders are not binding until confirmed by us.

4. Shipping & Delivery

  • Orders are typically processed within 5 business days.

  • Shipping times may vary depending on location and carrier. We are not responsible for delays caused by shipping providers or customs.

  • Risk of loss passes to you once the product is handed over to the carrier.

5. Returns & Refunds

  • We offer a 30-day money-back guarantee. If you’re not satisfied, please contact us within 30 days of delivery.

  • To be eligible for a return, your item must be unused and in its original condition.

  • Return shipping costs may apply unless the product was defective or damaged upon arrival.

6. Intellectual Property

  • All content on this site (logos, images, text, designs) is the property of Pillowlogue and may not be reproduced without written permission.

7. Limitation of Liability

  • Pillowlogue is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability shall not exceed the purchase price of the product in question.

8. Governing Law

  • These Terms are governed by and construed in accordance with the laws of the State of Idaho, United States.

9. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.

10. Contact Us

For questions about these Terms, please contact us at:
📧 dan@pillowlogue.com